Legal
Terms of trade
Last updated 5 November 2026.
This page summarises how orders are handled. It is not a contract: the terms that apply to an order are the ones on the signed quotation or purchase agreement.
Quotations
A quotation states the model, the accessories, the price and the delivery date, and it is based on the bolt size and target torque given to us. If those change, the quotation is reissued.
Delivery
Standard models ship seven working days after payment, as stated on the quotation. Special heads, reaction arms and wind turbine tensioners are built to order with the date shown on the quotation.
Warranty
Wrenches, pumps, sockets and hoses carry a one year warranty from shipment. Damage caused by misuse, contaminated oil or unauthorised repair is excluded. The warranty statement on the quotation is the one that applies.
Payment and shipping
Payment method, shipping terms and the point at which risk passes are agreed per order and written on the quotation. Nothing on this website overrides that document.
Company
VORLIX. Company details and address are provided on the quotation. Telephone +86 13738233256.